NOURISHING THE LIVES OF
OUR CONSUMERS
At Campbell Soup Company, earning and maintaining our consumers' trust is, and always will be, paramount. For nearly 140 years, we have dedicated ourselves to nourishing people's lives by providing nutritious, high-quality and great-tasting foods.
We nourish the lives of our consumers by:
- Delivering safe, high-quality, affordable and convenient foods
- Continually improving the nutritional value of our products
- Using consumer feedback to improve our offerings
- Providing value-added services, such as recipes via the internet
- Marketing our products responsibly
To address the growing interest in issues such as childhood obesity, heart health, and the quality of life for aging populations, we are increasing our focus on foods that meet consumers' nutrition needs. We strive to offer products that help individuals meet their nutritional and lifestyle needs while maintaining great taste. At the heart of our effort is a desire to make healthier products an everyday choice for all consumers. An important part of our effort is education and communication. We are committed to providing accurate and reliable ingredients statements so that our consumers can make informed purchasing decisions.
We strive to offer products that help individuals meet their nutritional and lifestyle needs while maintaining great taste. At the heart of our effort is a desire to make healthier products an everyday choice for all consumers. An important part of our effort is education and communication. We are committed to providing accurate and reliable ingredients statements so that our consumers can make informed purchasing decisions.
Providing Safe, High-Quality and Convenient Products
Campbell is committed to providing food products that are wholesome, safe and affordable. Many of our consumers enjoyed our brands as children and remember them as flavorful foods that are good to eat. To continue to earn our consumers' trust, we continuously improve our quality control processes. Our procedures are designed to ensure that our products meet our quality specifications and regulatory standards, are safe to eat, are accurately labeled and deliver excellent value.
Campbell's Worldwide Quality Standards define our requirements for food safety and quality. All Campbell businesses, as well as all of our suppliers and co-packers, are required to meet these standards. Our Quality Standards extend from our test laboratories to store shelves.
Product Concept and Development
We continuously strive to develop new products that meet or exceed our consumers' expectations for great-tasting, affordable foods with good nutritional value. All new products must meet our stringent standards for quality and safety. Our manufacturing processes are designed to minimize the loss of nutritive value and preserve the goodness of our wholesome ingredients. Once approved, specifications for new products are rigorously enforced to maintain consistency in taste, quality and nutritional value.
Ingredient Sourcing and Traceability
Creating a quality product begins with quality ingredients. We purchase most of our fresh ingredients from domestic farmers in countries where we produce products, but we also buy certain ingredients from carefully selected suppliers around the world.
Campbell's ingredient suppliers and contract manufacturers must agree to meet the requirements for safety and quality set forth in our Supply Base Requirements and Expectations Manual. These requirements were developed after reviewing quality audits at manufacturing sites and are based on careful study of best practices throughout the food industry. We conduct periodic audits and on-site inspections of our ingredient suppliers and contract manufacturers to ensure compliance with Campbell's Worldwide Quality Standards.
Any ingredient that does not meet our quality requirements will not be used in a Campbell product. To further ensure that the ingredients we receive are safe, our suppliers must verify that they can trace their ingredients to their point of origin.
Product Manufacturing
Campbell operates 38 manufacturing plants in 11 countries. With the support of more than 2,000 individual suppliers, our plants are responsible for producing more than 10,000 distinct soup, sauce, baked snack and beverage products. Throughout the manufacturing process, our quality teams monitor, identify and address potential issues that could create a quality or safety risk.
FOREIGN MATERIAL We are committed to protecting the integrity of our products against foreign material, and rigorously enforce procedures that safeguard against contamination. Campbell uses a variety of advanced technologies, process audits and inspections to protect against foreign material contamination.
ALLERGENS Campbell recognizes the significant health risks associated with inaccurate product labeling. We maintain strict internal controls to safeguard against cross-contamination of allergens during production. We control for a variety of allergens, including fin fish, shellfish, peanuts, tree nuts, eggs, dairy protein (dairy in Australia), soy protein, wheat, celery (not controlled in Australia) and sesame seeds.
GENETICALLY MODIFIED (GM) INGREDIENTS Campbell's use of GM ingredients is limited primarily to ingredients derived from soybeans, canola and corn sourced in North America. We adhere to all local labeling requirements in the markets in which our products are sold. The company respects local market regulations and preferences regarding the use of GM ingredients.
Campbell works closely with suppliers, industry and professional associations, academic institutions and other outside experts to identify new and emerging issues in chemical, food safety and packaging technology. We invest in process and packaging technologies to assure that our ingredients and packaging materials conform to the most rigorous scientific and technical standards.
