Campbell's Soup Company - Nourishing people's lives everywhere, every day
 

Frequently Asked Questions

Campbell wants you to have the information you need. Find the answers to our most common questions below.

How do I read the code on the top or side of my Campbell product?

The date code displayed on our products is a best used by date. This means that in order to experience optimal color, flavor, aroma and texture the product should be consumed prior to the end of the month displayed on the product. For example, in order to experience optimal quality a product with a date code that reads FEB05 or FEB2005 should be consumed prior to the end of February of the year 2005.

What is the shelf life of my Campbell canned product?

The shelf life of unopened Campbell canned products varies from 1 to 2 years. In order to experience optimal color, flavor, aroma and texture the product should be consumed prior to the end of the month displayed on the product.

Can I eat Campbell's soup right out of the can?

It is perfectly safe to eat Campbell soups right out of the can. Our chefs have already prepared and cooked the soups for you. However, the full flavors of our soups usually will peak when heated. We suggest that you mix condensed soups with the recommended water or milk additions before heating.

Does Campbell have recipes for easy meals?

Yes! Our chefs are continually cooking up fun, fast meal ideas using Campbell products. Some of our most popular recipes are available right here online. Please visit our Campbell's Kitchen site at www.campbellkitchen.com for a wide variety of recipes. Also, we encourage you to register for the Meal-mail® email recipe program. This will provide you with weekly, and even daily, fun recipes directly to your email address!

What soup and juice products does Campbell make for people who are trying to reduce their salt intake?

Campbell is aware that many consumers are concerned over their sodium intake. Our chefs have an ongoing assignment to study acceptable amounts of salt in our products. We offer lower salt alternatives in our Healthy Request Soups, Campbell's Low Sodium Soups, Swanson Natural Goodness Chicken Broth, 100% A•C•E V8 Juice, Low Sodium V8 Juice, Campbell's Healthy Request Tomato Juice, and Campbell's Low Sodium Tomato Juice.

How do I know if my Campbell product contains MSG?

Monosodium glutamate is a flavor enhancer. Campbell will clearly list MSG in the ingredient statement when it is added to any Campbell product.


Pop Top Lid Frequently Asked Questions

Campbell is pleased to offer an Easy Open Pop Top lid on many of our products, so you can enjoy our soups and other foods without needing a can opener.

Which products are introducing Pop Top lids?
Campbell's® Condensed Soups 10-11 oz
Campbell's® Chunky™ Soups 10-11 oz
Campbell's® Healthy Request™ Condensed Soups 10-11 oz
Campbell's® Beans 10 oz
Franco-American® Gravy 10-11 oz.
Swanson® Chunk Chicken 10 oz.

Did the product inside the can change?
There were no changes to the product because of the Easy Open lid.

However, we have made changes to many of our condensed soups over the past 18 months, in order to improve their taste and quality. Many varieties now contain more meat, pasta, rice and vegetables.

Why did Campbell switch to the Pop Top lid on some of its cans?
We first introduced the Pop Top cans on Campbell’s® Chunky™ and Campbell’s® Select™ Ready to Serve soups. Consumer reaction was overwhelmingly positive. Further consumer research told us that most consumers prefer the convenience of the Easy Open lid.

Did the can size change?
We made the can slightly taller (+1/16”) to accommodate the Pop Top lid.

Is there a best way to open the can?
1. Hold the can firmly below the can edge with one hand.
2. With your free hand, pull the tab up until it touches the rim (do not rock the tab back and forth).
3. Rotate can one half turn (180 degrees) and pull the tab back slowly while pressing down firmly on the rim with thumb.
4. When the lid is almost detached, twist the lid slightly to pull completely off.


Will a can opener work on the Pop Top lid?
Some can openers do work on the new Easy Open Pop Top, but most traditional manual or electric can openers will not work. The can openers that work on the new cans cut the side of the can rather than the top.

Please see list below for can openers available that open the lids.

Brand Name Type Website Store
Hamilton Beach® Smooth Edge Electric www.hamiltonbeach.com Wal-Mart, Kmart, Boscov's
Good Cook® Safe Cut Manual www.goodcook.com Wal-Mart,
KMart
Oxo Good Grips® Smooth Edge Manual www.oxo.com Kohl's
Oneida® Side Can Opener Manual - Kohl's
Krups® Open Master® Electric www.krups.com -
Rosle - Manual www.rosleusa.com -
Kuhn Rikon®, Switzerland LidLifter Manual www.kuhnrikon.com Williams-Sonoma


Why doesn't a traditional can opener work on the Pop Top lid?
Traditional can openers rest on the top rim of the can while the “cutting wheel” blade slices through the lid. Pop Top lids have a larger gap between the top rim and the lid than regular cans do. Unfortunately, the blades on traditional can openers are not long enough to reach that far.

Are any other utensils available to help me open these lids?
Campbell has worked with a kitchen utensil designer to develop a utensil to help consumers who might have trouble opening these cans. This utensil will be sold in most supermarkets beginning in October 2003. It will usually be found on a hanging strip in the soup aisle or in the housewares aisle.

Pop N' Pull™ Tool

Is there a best way to use the Pop N Pull Tool?
1. With one hand, hold can firmly on a flat surface. With other hand, position the Pop N’ Pull™ tool onto widest end of tab.
2. Push tab forward beyond rim of can to break seal.
3. Gently push down on handle of the Pop N’ Pull™ tool.
4. To detach lid from can, slowly twist the Pop N’ Pull™ tool and remove.
5. To discard lid, gently shake lid from the Pop N’ Pull™ tool into garbage.
   


Is the new can recyclable?
Yes, the can is recyclable in most municipalities because it is made of steel.

The lid is made of a steel with an aluminum tab. It is also recyclable in most municipalities, but please check with your local authorities.

Will the 26 oz. Family Size soup cans be getting an Easy Open Pop Top lid in the near future?
The 26 oz cans may get a Pop Top lid in the future. For now, we have started with our most popular sizes.

I am having difficulty lifting the tab, pulling the tab back, breaking the lid free from the can, or opening the lid without splattering the product.
We’re sorry you are having trouble opening these lids. The cans and Pop Tops we use have been carefully designed to balance our requirements for product integrity and ease of opening.


If you inquiry is not covered in the questions and answers above, please email or call us at 1-800-257-8443.

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