Using Ariba


Campbell has partnered with Ariba for all indirect spend. This includes all expense purchases and most marketing expenditures.

Registering with Ariba

As a new supplier, please register on the Ariba Commerce Cloud to conduct business with Campbell. To begin the registration process, you must have a link to the Campbell specific registration page, which will be embedded in an email that you receive from us.

If you have a supplier registration link from Campbell, follow the instructions in the guides below.

Ariba Commerce Cloud Registration Guide

Ariba Commerce Cloud Quick Reference Guide

For help with registration process, please contact Ariba Supplier Support (click on the “?” in the top right hand corner).

The Ariba Network

Campbell has chosen to use Ariba for all indirect spend. This includes all expense purchases (charged directly to a cost center) and most marketing expenditures. As a supplier, if you fall into this category of spend you will be asked to register on the Ariba Commerce Cloud. You also have the option to join the Ariba Network. Transacting on the Ariba Network is encouraged but not required. If you choose to use the Ariba Network, you will receive Purchase Orders (POs) from Campbell electronically and you can create and send invoices electronically.

Why join the Ariba Network?

Supplier Benefits:

  • Ability to create electronic invoices (for Ariba issued Purchase Orders only)
  • Better communication and visibility with Campbell
  • Ability to track the status of your invoices
  • Reduction in errors associated with standard paper invoice processing

Please be aware that Campbell may also issue Purchase Orders to you as a Supplier from other ordering systems (i.e. SAP). You will only be able to use the Ariba Network for invoicing of Purchase Orders that are issued to you via the Ariba Network directly.

Step-by-Step Guides

If you have questions about using the Ariba Network please refer to the guides below.

Ariba Network Invoice Guide

Ariba Purchase Order Guide

Ariba Commerce Cloud Registration Guide

Ariba Commerce Cloud Quick Reference Guide

Frequently Asked Questions

Q: What is the difference between the Ariba Commerce Cloud and the Ariba Network?

A: To become a supplier of Campbell, you must register with us through the Ariba Commerce Cloud – this adds your company billing information into our system. The Ariba Network is an optional system suppliers can use to more easily create invoices, communicate with Campbell, and track overall status of invoices.

Q: How can I obtain a DUNS number?

A: Please refer to the Small Business Administration for instructions.

Q: Who can I contact if I have trouble completing the supplier registration form?

A: Please contact Ariba Supplier Support for help or refer to the Quick Reference Guide above.

Q: I need to update my company information. How do I proceed?

A: Please login to Ariba here. You will be able to make any changes related to your company.

Q: How secure is the Ariba Network?

A: The Ariba Network uses Secure Hypertex Transfer Protocol (HTTPS) for all communication between procurement applications, suppliers, and the Ariba Network.  HTTPS is the standard for secure Internet communication and uses Secure Socket Layer (SSL) with RSA Labs encryption. Additionally, accounts on the Ariba Network are password protected.

Q: Why is my invoice being rejected?

A: See Invoicing and Payments section for further clarification on the invoicing process.

Q: How much does it cost to join the Ariba Network?

A: There are key thresholds that a supplier must reach before they are required to pay a fee on the Ariba Network. For more information, please contact Ariba directly or view their accounts and pricing info here.

Q: I am interested in registering as a diverse supplier with Campbell, do I follow the same process?

A: Please visit our Supplier Diversity Page to learn more.