FAQ
Nutrition
How can I find out the cholesterol level of a Campbell product?
Check out the nutrition label on the product. We follow all government regulations regarding product labeling, including listing cholesterol values on product packaging. Please remember to check the package every time, because product recipes change frequently and ingredients are periodically added and replaced.
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How can I find out the calorie level of a Campbell product?
Check out the nutrition label on the product. We follow all government regulations regarding product labeling, including listing the number of calories in a single serving. Please remember to check the package every time, because product recipes change frequently and ingredients are periodically added and replaced.
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How can I find out how much fat is in a Campbell product?
Check out the nutrition label on the product. We follow all government regulations regarding product labeling, including listing the level of fat in a single serving. Please remember to check the package every time, because product recipes change frequently and ingredients are periodically added and replaced.
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How do you determine serving sizes?
The U.S. Food and Drug Administration (FDA) determines serving sizes, which we are required to list on our packages. Of special note is the 1/2-cup serving size for condensed soup. This is the “as packaged” serving size, which translates to 1 cup as prepared. All of our product labels include the nutrient information for a single serving.
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What are you doing to reduce the sodium content in your products?
We have developed many delicious products using our expertise to help lower the sodium level. To obtain information about Campbell’s extensive variety of reduced sodium options, visit Campbell’s Center for Nutrition and Wellness at http://www.campbellwellness.com.
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What is Campbell’s position on trans fatty acids in food products?
We believe that a healthful diet is based on both variety and moderation, and that our diverse product line — including soups, broths, gravies, sauces, juice beverages, canned pastas, and baked goods — can be enjoyed as part of an overall balanced plan. We follow all government regulations regarding product labeling, including the new requirements and schedules that have been issued by the U.S. Food and Drug Administration (FDA) concerning trans fat.
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Ingredient
HFCS – What is High Fructose Corn Syrup or HFCS?
High Fructose Corn Syrup or HFCS is a liquid sweetener. High fructose corn syrup contains the same number of calories as table sugar and has been widely used in the food industry for more than fifty years.
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HFCS – Why do you use HFCS in your products?
Although we have significantly reduced our use of the ingredient in recent years, we do use high fructose corn syrup when it is right for the recipe, mostly to help deliver a smoother texture than other sugars can provide, or to keep the cost of a product affordable.
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HFCS – How does Campbell label High Fructose Corn Syrup?
If High fructose corn syrup is used in a product, we will list it in our product ingredient statement.
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HFCS – Are you going to stop using High Fructose Corn Syrup?
Many people have told us they would prefer to avoid high fructose corn syrup, which is why we will continue to move away from using it in new products we launch and explore opportunities to remove it from certain existing products.
More than 80% of the products we offer for retail sale in the United States do not contain high fructose corn syrup including Campbell’s Sauces, Campbell’s Homestyle soup, Swanson broth, Prego Italian sauces and Slow Kettle Style soups.
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MSG – What is MSG?
Monosodium glutamate (MSG) is the sodium salt of a common amino acid. MSG occurs naturally in many foods, such as tomatoes and cheeses. It has been used safely as a seasoning in cooking for more than 100 years. It adds a savory or umami flavor and when used in conjunction with salt it creates a clean savory taste.
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MSG – Why use MSG in products?
MSG is lower in sodium compared with table salt (sodium chloride). It contains only 13 percent sodium compared to 39 percent sodium in table salt. This means a small amount of MSG can be used instead of salt to create an appealing savory flavor. This is particularly useful when making great tasting foods which have reduced sodium and fat.
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MSG – How would I know if MSG is added to this product?
The Campbell Soup Company follows all government regulations regarding the labeling of our products. In the case of MSG, the term of Monosodium Glutamate will be clearly listed in the ingredient statement. If there are ingredients with naturally-occurring glutamate, they will also be labeled by their common name such as autolyzed yeast extract or hydrolyzed plant protein. We do not include any of those items under the broader listings of “spices” or “natural flavors”. We recommend that consumers always check the ingredient statement and evaluate the product based on the statement.
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MSG – Do you make any soups, sauces or broths that don’t contain added MSG?
We make around 130 different varieties of soups, sauces and broths that don’t contain added MSG. These include Campbell’s Healthy Request, Slow Kettle Style soups, SpaghettiOs, Campbell’s Dinner Sauces and many Swanson broths.
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GMO – What are GMOs?
GMO is short for “genetically modified organisms.” It is sometimes called genetic engineering and refers to a process where desirable traits or characteristics are introduced into an organism. Genetically modified is also called genetically engineered.
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GMO – Why do we use GMOs?
In America many farmers who grow canola/cottonseed, corn, soybeans and sugar beets choose to use genetically modified seeds and have done so for nearly twenty years because it reduces costs and improves yields. More than 90% of these four crops in America are currently grown using genetically modified seeds. These crops are used to make a wide range of different ingredients that are used in foods we eat every day, ranging from vegetable oils to sugar.
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GMO – Are foods made with GMO ingredients safe?
Yes. The overwhelming weight of scientific evidence supports that foods made from GMO crops are safe and play an important role in feeding the world. Science shows that food derived from crops grown using genetically modified seeds are not nutritionally different from other foods We use ingredients that are made from the four crops that use GMO seeds. These crops are: canola, corn, soy and sugar beet. In the U.S. more than 90 percent of these crops are grown from GM seeds which the FDA and others leading regulators have proven to be safe. Ingredients from them are also found in around 75 percent of foods, so they are widely used. Because people want to know if we use GM ingredients we’ve committed to adding GMO labels to our packs.
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GMO – What is Campbell position on labeling for foods that contain GMOs?
Campbell is committed to printing clear and simple language on the labels of our U.S. products which use ingredients derived from genetically modified crops.
We support legislation recently passed by the Senate because it’s a national solution and avoids a patchwork of different state labeling laws.
While this legislation offers a range of disclosure options for manufacturers, we will introduce an on-pack statement as we know that’s what the overwhelming majority of Americans support. We’re working on language that provides specific ingredient information and supports the science that GMOs are safe. We’ve conducted robust consumer research on a range of wording options and are working with regulatory agencies to introduce these over time .
We suggest that you visit www.WhatsInMyFood.com for more specific information on this and other facts about our products.
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GMO – When will you start labeling your foods that contain GMOs?
This will take some time. If the Vermont labeling legislation is passed, you may see labels on some of our products from around April. However, this is not the mandatory federal labeling we’re calling for. This is an example of a state law which is impractical and creates unnecessary confusion for consumers as it only applies to selected products.
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MSG – How do I know if my Campbell product contains MSG?
If a Campbell product contains monosodium glutamate (MSG), the ingredient will be listed in our product ingredient statement.
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What is hydrolyzed vegetable protein?
Hydrolyzed plant or vegetable proteins have naturally occurring glutamate. These flavor-enhancing proteins are derived from corn, wheat, soybeans, or other vegetables. During preparation, the proteins are completely broken down into amino acids, which are an essential part of our diets.
We list hydrolyzed plant proteins by their common names in the ingredient statements on our product labels. We do not include them under the broader listings of “spices” or “natural flavors.” We recommend that consumers always evaluate a product based on the ingredient listing on its label.
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Allergen
How does Campbell label the top eight allergens (peanuts, tree nuts, dairy, eggs, fish, wheat, soy, and shellfish)?
We follow all government regulations regarding product labeling. When any of these top eight allergens is present in any quantity, it will always be listed in our product ingredient statement. We recommend that consumers evaluate each product based on its ingredient statement. To prevent possible cross-contact between products, we use an extensive and effective sanitation procedure between processing operations.
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How does Campbell label dairy, casein, and whey ingredients?
We follow all government regulations regarding product labeling. When dairy products, including milk, butter, casein, whey and cheese, are present in any quantity, they will always be listed in our product ingredient statement. We recommend that consumers evaluate each product based on its ingredient statement. To prevent possible cross-contact between products, we use an extensive and effective sanitation procedure between processing operations.
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How does Campbell label soy protein ingredients?
We follow all government regulations regarding product labeling. When soy, soy lecithin, or soy proteins are present in any quantity, they will always be listed in our product ingredient statement. We recommend that consumers evaluate each product based on its ingredient statement. To prevent possible cross-contact between products, we use an extensive and effective sanitation procedure between processing operations.
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Can you provide me with allergen information for Campbell products?
We are committed to providing accurate and reliable ingredient statements upon which you can make your purchasing decisions. As ingredients in our products may change, we recommend that you check the label on our products for the most current and accurate ingredient and nutritional information. We follow all government regulation related to allergen labeling.
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Gluten
What is Gluten?
Gluten is a protein found in rye, barley, and wheat (including atta, bulgur, couscous, durum, einkorn, emmer, farina, kamut, seitan, semolina, spelt, triticale, and triticum aestivu).
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Does the Campbell’s Organic line feature any gluten-free soups?
Yes, five of our Campbell’s Organic soups are gluten-free. These are Chicken Tortilla, Creamy Butternut Squash, Garden Vegetable with Herbs, Lentil, and Sun-Ripened Tomato and Basil.
In addition, you may want to check out the following links for our most up-to-date gluten-free food lists. Every ingredient in every product on these lists has been verified gluten-free.
• Campbell US Gluten Free-List
• Wolfgang Puck US Gluten-Free List
• Wolfgang Puck Canadian Gluten-Free List
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What process does Campbell use to ensure products are gluten-free?
We have a strict two-step process for validating a product as gluten-free and ensuring that it meets FDA’s criteria for the claim. First, we verify all the ingredients are gluten-free, then we analyze the finished product to make sure it is also free from any gluten. Additionally, we also test finished products at least once every six months to ensure continued compliance with our gluten-free policy.
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Do you have any gluten-free products?
Campbell offers nearly 100 different products across our portfolio that are gluten-free.
These include Campbell’s Tomato Juice and most of our Pace salsas, Prego Italian sauces, Swanson broths and stocks and V8 juices. We also offer several varieties of our Wolfgang Puck Organic soups are gluten-free. Please check our lists below. Visit often for the most up-to-date gluten-free list. Every ingredient in every product on this list has been verified gluten-free.
• Campbell US Gluten-Free List
• Wolfgang Puck US Gluten-Free List
• Wolfgang Puck Canadian Gluten-Free List
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Why are only some of Campbell products gluten-free?
Some of our recipes require food starches, and others do not. However, some potentially gluten-free products may still share processes and equipment with gluten-containing ingredients and products. Because consumer safety is our primary concern, we only promote products as gluten-free when we can guarantee compliance with our standards in this area.
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Do you have any gluten-free soups?
Please check our lists below. Visit often for the most up-to-date gluten-free list. Every ingredient in every product on this list has been verified gluten-free.
• Campbell US Gluten-Free List
• Wolfgang Puck US Gluten-Free List
• Wolfgang Puck Canadian Gluten-Free List
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Packaging
How long can I keep my unopened product in my pantry?
That varies based on the product and the storage conditions. To ensure the best flavor, texture, and overall quality, we recommend using the product before its “Best Used By Date,” printed on each container. However, if the product is not stored properly, the shelf life will be shortened. To maximize the shelf life, we recommend that you store non-refrigerated items in a cool, dry place where temperatures rarely exceed 70° F, and that refrigerated products be kept in your refrigerator at approximately 40° F.
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What does the “Best Used By Date” mean?
This date indicates the product’s expected shelf life. We recommend using the product before this date to ensure the best flavor, texture, and overall quality.
Example:
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How do I read the codes on my Campbell product?
The date code is a series of letters and numbers that tell you how long the product will maintain its top quality and flavor. The letters represent the first three letters of a month (such as Mar for March or Nov for November). The numbers after that tell you the day of the month, followed by the year. For example, the code could read Jun 13 2014. This means for optimal flavor, texture, and quality, you should use the product by June 13, 2014.
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Where can I find the “Best Used By Date” on the product?
Depending on the product type, the “Best Used By” date is printed on the end of the can, on the lid and/or neck of the jar or bottle, or at the bottom of the back of the pouch.
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How do I remove the label from the can?
Simply soak the can in warm, soapy water for 20 minutes, and the label should peel away easily.
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How does Campbell support recycling and/or biodegradable materials?
Like you, we know that the small choices we make, such as the packaging we use, can make a big difference over time. We are working toward a goal of deriving 100 percent of our global packaging materials from sustainable sources – that is, materials that are renewable, recyclable, or contain recycled content – by 2020.
Of course, recycling is subject to local guidelines, so we suggest you contact your local authority to confirm that any packaging is acceptable for recycling in your area.
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BPA – What is BPA?
BPA stands for Bisphenol A. It is a chemical or epoxy resin that is used in the thin layer of plastic that lines many of our cans. This lining separates the food from the metal, helping to keep its safe and preserve its nutritional value.
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BPA – Does the packaging of your food contain BPA?
Campbell has transitioned to non-BPA lining in our steel cans in the United States and Canada, effective mid-2017. We transitioned to linings made from acrylic and polyester materials in our steel cans.
Products in PET bottles, pouches and cartons like some V8 beverages, Swanson broths and Campbell’s sauces are in non-BPA packaging.
We also transitioned to non-BPA coatings in nearly all of our V8 beverage cans, microwaveable bowls and screw-top lids on glass jars in the U.S. and Canada at the end of 2017.
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BPA – Is it safe to eat your food that is packaged using BPA?
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Company History
Where do I find information on Campbell’s history?
Campbell has a rich heritage, and we’re always glad to share our story. You can find a timeline featuring company milestones at https://www.campbells.com/campbell-history/
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How did SpaghettiOs pasta get it’s start?
Donald Goerke invented SpaghettiOs pasta in 1965. Goerke, who worked with Campbell’s Franco-American brand, had been challenged to create a pasta dish that kids could eat easily with a spoon. He tried all sorts of shapes before deciding on the O, and he soon became known as the “Daddy-O of SpaghettiOs.” The product was promoted with the catchy jingle, “The neat, round spaghetti you can eat with a spoon: Uh-oh, SpaghettiOs!” The kid-friendly pasta transitioned to the Campbell’s brand in 2004
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Where can I find information for Campbell shareholders?
The best way to find investor information is to visit our Investor Center at http://campbellsoupcompany.com/investor-center.
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Suggestions
I have a suggestion for your company. How can I share it with you?
We’d love to hear from you! If you would like to tell us about your experience with one of our products, please contact us. Follow this link www.campbells.com/connect/ where you will find links and information to email, chat, tweet, call or write to us.
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Product Locator
How do I know if my favorite product has been discontinued?
Our Product Locator will let you know if a product has been discontinued. After entering the product and zip code, you will see a message if the product is discontinued.
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Where can I find my favorite Campbell product?
It’s easy to find your favorite Campbell product! Just click here www.campbells.com/where-to-buy, select your product, and enter your zip code to find a store in your local area. You’ll see a list of stores that have carried the product within the past 30 days. If you can’t find a product in your area, please check back again, as our Locator is frequently updated. You may also want to talk to your local store manager to request that the store carry the item
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Do you sell any of your products on-line or direct to consumers?
Although Campbell Soup Company does not sell directly to consumers, many of our products are often available through online retailers. In addition, you may be able to purchase our products in bulk from any store that normally carries our products. We suggest that you contact your local store manager for more information.
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How does the Product Locator work?
It’s easy! Just visit www.campbells.com/where-to-buy and enter your favorite Campbell product and your zip code. You’ll see a list of stores that have carried the product within the past 30 days. If you can’t find a product in your area, please check back again, as our Locator is frequently updated. Please be aware that, due to fluctuations in sales and distribution, we cannot guarantee that the same stores will have that product available on any specific day. If you don’t see it on grocery shelves, you may want to check with the store manager to determine when the product is expected to be restocked.
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Why can’t I find any stores in my area with the product that I am looking for?
If you see your product in the Product Locator but your zip code doesn’t generate any grocery store matches, then the product unfortunately has minimal or no distribution in your area. We apologize for any inconvenience, and encourage you to check back again at a later date, as distribution may eventually increase.
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Why can’t I find the product that I am looking for in the Product Locator?
If you don’t see the product that you want in the Product Locator, then the product unfortunately has minimal or no distribution in the United States. We apologize for any inconvenience, and encourage you to check back again at a later date, as distribution may eventually increase.
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Why do you discontinue products?
We know consumers are loyal to their favorite products, and we never like to discontinue an item that might be a staple at someone’s house. However, tastes and preferences constantly change, and supermarket shelves have to find space for new launches. Periodically, we examine product sales and are forced to make the difficult decision to keep some products and discontinue others. We hope you can find a new favorite among our many other product offerings.
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Coupons
How can I get coupons?
Thank you for your interest in our products! You can often find discount offers for Campbell products in your local newspaper, in magazines, on product labels, and at your grocery store. In addition, you may want to check out the Savings Center on https://www.campbells.com/kitchen/coupons/. Please visit often, as coupon offers change frequently, and quantities may be limited.
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Recipes
I want to share a family recipe, who can I talk to?
We love to hear from our friends who find new and delicious ways to use our products! Please visit www.facebook.com/CampbellsKitchen to share your recipes, ideas and cooking tips.
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Where can I find recipes using Campbell products?
It’s easy! Visit https://www.campbells.com/kitchen/to search for and exchange recipes, set up your own personal recipe box, and even sign up for our daily or weekly Meal-Mail(R) program and have recipes delivered directly to your email inbox.
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General Information
What is the best way to contact Campbell about an innovative product or packaging idea?
We’re glad you share our passion for innovation! To tell us about your idea, please visit our Ideas for Innovation website at https://www.campbellideas.com/.
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Where can I find answers to questions concerning your Ideas for Innovation program?
Please visit us at http://www.campbellsoupcompany.com/ideas/ to find answers to many of your questions.
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Can you give me some information about Campbell Soup Company for a school project?
Campbell has a rich heritage dating back to 1869, and we’re always glad to share our story. You can find a timeline featuring company milestones, along with our latest annual report in the About Us section at https://www.campbells.com/campbell-history/You can also find information about a specific brand or product. Good luck with your project!
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Does Campbell have any e-newsletters for consumers?
Yes, we do! The best place to start is www.campbellkitchen.com, where you can search for and exchange recipes, set up your own personal recipe box, and even sign up for our daily or weekly Meal-Mail(R) program and have recipes delivered directly to your email inbox. Several of our brands also offer online subscriptions: sign up for the Swanson Broth Creative Cooking e-newsletter at http://www.swansonbroth.com/, and the Keeping Pace e-newsletter at http://www.pacefoods.com/, and check out our other brand websites for current news and information.
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Where can I find Campbell’s annual report?
You can find a copy of Campbell’s current annual report, as well as reports from several previous years, at http://investor.campbellsoupcompany.com/phoenix.zhtml?c=88650&p=irol-reportsannual.
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How do you make your soup?
Great question! For many of our soups, it takes just four steps:
1. Prepping. We select and prepare the finest ingredients, such as washing, peeling, and dicing vegetables.
2. Mixing. We carefully mix ingredients, such as chicken stock, before adding them to the can.
3. Cooking. Ingredients are added in a particular order – for example, noodles first, then chicken, broth, and other ingredients – to create the best flavor. We seal the can and cook it at a temperature to make sure the product will remain safe under normal conditions at the grocery store and in your pantry.
4. Packaging. We label the finished soup can and box it up before sending it to your grocery store.
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Does Campbell have a collector’s club? If so, how can I join?
We don’t sponsor any collector’s clubs, though you may be able to find one by searching the Internet. If you want to date or determine the value of a Campbell collectible item, we suggest checking your local library for the following resources: “Kovel’s Price List for Antiques and Collectibles” or “Campbell’s Soup Collectibles: A Price & Identification Guide,” by David & Micki Young.
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How do I find out the date or value of a Campbell’s collectible item?
To date or determine the value of a Campbell collectible item, we suggest checking your local library for the following resources: “Kovel’s Price List for Antiques and Collectibles” or “Campbell’s Soup Collectibles: A Price & Identification Guide,” by David & Micki Young.
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What is the scope of businesses Campbell has around the world?
Campbell Soup Company is a growing global food company focused on delighting consumers with great-tasting foods and beverages that meet their evolving preferences, needs and desires. To learn more about our products sold around the globe visit http://www.campbellsoupcompany.com/campbell-brands/.
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How do I find out information on the Campbell’s Labels for Education® program?
For the past 42 years, Campbell has proudly offered Labels for Education which has contributed more than $110 million in school supplies to tens of thousands of schools across the U.S. It is one of a number of ways in which we support Americans kids and families as part of our commitment to being a responsible corporate citizen.
In the past few years participation in Labels for Education has declined and as a result, Campbell has come to the very difficult decision to wind down the LFE program. We will continue to support American kids through our Grand Stand for Schools(SM) sweepstakes program and our community efforts which we annually contribute $70 million in food and funding to tackle obesity and hunger amongst our country’s most vulnerable families.
For more information, visit www.labelsforeducation.com or call 1-800-424-5331 (8:30 am to 5:00 pm EST).
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Where is Campbell’s headquarters located?
Our World Headquarters facility is located in Camden, New Jersey. For easy to follow step by step directions, visit http://www.campbellsoupcompany.com/connect-with-campbell/directions-to-world-headquarters.
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Do you give plant tours?
For health and safety reasons, our production facilities are not open to the public. The Campbell Museum, which closed March 1996, donated its renowned collection of 18th-century soup tureens and related objects to the Winterthur Museum & Garden near Wilmington, Delaware. In addition, for unique gifts and collectibles, you can visit us online at www.campbellshop.com.
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Where can I find Campbell-branded gifts and collectibles?
Visit us online at www.campbellshop.com where you can find holiday ornaments, apparel and items for your kitchen and home including many of our favorite collectibles. You can also check us out on Facebook @ CampbellShop.com.
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What does Campbell do in the community?
For information about our commitment to making a measurable difference in our communities, visit the Nourishing our Neighbors page of our dedicated CSR website at http://www.campbellsoupcompany.com/csr/default.aspx.
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Will Campbell make a product or monetary donation to my organization?
Each year, Campbell Soup Company and our Campbell Soup Foundation receive thousands of requests for donations of funds and products. While we would like to contribute to every worthy cause, our funding is limited to organizations that are positively impacting the development of healthy communities where Campbell has operations in the U.S., with a particular focus on community well-being, youth empowerment, and economic sustainability.
The Campbell Soup Foundation does not provide product donations. Instead, Campbell directs its product donations to Feeding America, our nation’s largest food bank network, and its more than 200 member organizations. If you’re seeking a product donation, please reach out to your local Feeding America food bank; you can access a link to Feeding America’s Food Bank Locator on our Campbell Soup Foundation site.
To learn more about the Campbell Soup Foundation and our grant guidelines, please visit www.campbellsoupcompany.com, go to About Us, Corporate Responsibility, and scroll down to link to the Foundation’s website. There you can find information on funding cycles, eligible institutions, and criteria for consideration, as well as access to the grant application portal.
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Where can I find information about employment, jobs and internships at Campbell?
Campbell is more than the brands you know and love — we’re also a great place to grow a challenging, rewarding career. You can learn more at http://careers.campbellsoupcompany.com/.
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How can I apply for a job at Campbell?
Campbell offers nourishing careers for recent graduates and experienced professionals across a wide variety of disciplines. To find out where you might fit best with us, please visit http://careers.campbellsoupcompany.com/job-search.
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I have a technical idea for Campbell. How can I tell you about it?
We’re always eager to hear from inventors, scientists, entrepreneurs, and businesses with whom we can collaborate to enhance our operations and products! To share your idea, please visit our Ideas for Innovation website at http://www.campbellsoupcompany.com/ideas/.
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